Cookie policy

Effective 31 July 2025.

Welcome to the Glammr platform, owned and operated by:Glammr Pty Ltd
[Insert Company Address]
ABN: [Insert ABN]
Email: [Insert contact email]

With this Cookie Policy, Glammr Pty Ltd ("Glammr", "we", "us", or "our") informs you about our use of cookies and other similar technologies that help us personalise and improve your experience on our website and mobile applications (the “Platform”).
We take your privacy seriously and are committed to complying with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We also work with trusted analytics and marketing service providers (“Partners”) who may use cookies and related technologies to help us understand how you use the Platform, so we can tailor and improve the experience.

1. What Are Cookies?

“Cookies” are small data files placed on your device when you use our website or app. Cookies allow the Platform to remember your actions and preferences (such as login, language, or region) over a period of time.
Cookies help us:
- Ensure the Platform functions as intended
- Streamline the booking and login process
- Analyse how users interact with the Platform
- Personalise content and marketing messages
- Improve speed, performance, and security
Most web browsers accept cookies automatically. You can choose to disable cookies via your browser settings, but this may limit certain functionality on the Platform.

2. Consent

Some cookies are essential to the basic functionality of the Glammr Platform and are exempt from consent.
All non-essential cookies (such as analytics, performance, or marketing cookies) require your explicit consent, which we obtain through the cookie banner or pop-up when you first visit the Platform.
You may change or withdraw your consent at any time via the cookie settings in your browser or device.We may collect and process the following types of personal data:

3. What Types of Cookies Do We Use?

We use the following types of cookies:
a. Necessary Cookies
These are essential for the proper operation of the Platform. They include:
- Session management
- Security and fraud prevention
- Booking flow and user authentication
These cookies do not require consent.

b. Analytics and Statistics Cookies
These help us understand how users interact with the Platform, including:
- Number of visits and session duration
- Most-viewed pages or services
- How users navigate the site or app
We only set these cookies if you give us permission.

c. Marketing and Personalisation Cookies
These are used to:
- Deliver targeted content or offers
- Track engagement with Glammr ads
- Improve ad relevance based on your preferences
These cookies are optional and require your consent.
You can opt out of marketing cookies or adjust your preferences via your cookie settings or advertising network controls (e.g., Google Ad Preferences).

4. Third-Party Cookies

We may allow selected third-party services (such as Google Analytics, Meta, or customer support widgets) to place cookies via our Platform. These third parties may use cookies to:
- Deliver tailored content or advertising
- Measure marketing effectiveness
- Provide support services
We do not control these cookies directly. Please refer to the privacy or cookie policies of these providers for more information.

5. Cookie Retention Periods

Most cookies are session-based and are deleted when you close your browser or exit the app.
Some cookies are persistent, meaning they remain on your device for a longer period or until manually deleted. These help us:
- Remember your preferences
- Recognise returning users
- Save you time during future visits
You can view and manage your cookie settings via your browser tools or privacy settings.

6. Managing Your Cookie Preferences

You can:
- Accept or reject cookies via the cookie pop-up when you visit the site
- Adjust your browser settings to block or delete cookies
- Use “Do Not Track” features or ad blockers to reduce data collection
Please note: Disabling cookies may affect some Platform features, such as login, checkout, or personalised content.

7. Questions or Contact

If you have any questions or would like to know more about how we use cookies or process personal data, please contact:

Glammr Pty Ltd
[Insert Company Address]
Email: [Insert privacy contact email]
For more information about how we handle your personal information, please refer to our Privacy Policy.
Version: July 2025